UXPA Boston Conference 2024

Most people will experience a traumatic event in their life, and as UX professionals, we are uniquely positioned to help users through these challenging times. What is trauma? How can it affect our users? How do we design to better help our users through traumatic situations and design in ways to avoid re-traumatization? The first part of this presentation will provide an introduction to trauma and discuss the effects of trauma on the brain and the body. Part two will cover trauma-informed design and content guidelines, including patterns and anti-patterns. We'll close by inviting participants to consider how they might apply these principles to their own work.

Note: During this conversation, panelists may discuss their personal traumatic experiences. The content of our discussion may be uncomfortable at times. Please do what you need to do to take care of yourself, even if that means joining late or leaving early.