UXPA Boston Conference 2024

When you enter a hospital, the first thing you may see are signs pointing to different departments. You have imaging, in-patient, emergency, and labs to name a few. Now consider how each department needs their own system for capturing data. A patient getting x-rays may be listed by First Name, Last Name in that system. Those x-rays need to be sent to their doctor’s system which records the patient by Last Name, First Name. That data needs to be told where to travel and how to convert from department to department. Behind every data conversion is a user trying to figure out how hundreds of thousands of pieces of data should be routed across these different departments.

Our team’s goal was to make it easier for that user to manage how data travels and converts. We’ll share our challenges and solutions for designing this healthcare enterprise software. Although our product has a niche user base, many of the concepts we’ll cover can be applied to any product–both enterprise and consumer level.

*NOTE: The previous session being held at this time has been replaced since the schedule was announced.